Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-dubai-packages.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and usage, so we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy applies when you engage in the following activities:

  1. Use our applications and services as an authorized user.
  2. Visit our websites linked to this policy.
  3. Communicate with us via email, phone, or text messages/SMS for marketing or support purposes.

Personal Data Collection

We collect various categories of personal data to provide and improve our services, including:

  • Account Information: This includes user names, registration details, and passwords used to access our platforms.
  • Payment Information: Details related to payment methods you use to purchase our products or services.
  • Financial Information: Transaction records, billing addresses, and other financial data required for processing payments.
  • Purchase Information: Product/service preferences, order history, and purchase details.
  • Mobile Device Identifiers: Unique device IDs, browser types, operating system versions, and IP addresses to enhance user experience.
  • Location Data: Geographic location information provided by your browser or device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews left by users on our platforms.
  • Social Media Information: User data from social media platforms when you connect your accounts to our services.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We collect this data through multiple channels: user input forms, account settings, browsing activities, and automated tracking technologies such as cookies and similar files. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your browser or device that help us recognize you when you visit our sites. They fall into three main categories:

  1. Strictly Necessary: These cookies enable core functionalities like user login, account management, and website navigation. Without them, using our services would be severely impaired.
  2. Preference: Cookies in this category remember your preferences and settings to personalize your experience on our sites.
  3. Analytics: Used by our analytics tools to track site usage, collect statistical data, and gain insights into how our users interact with our platform.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

  • Processing transactions and delivering products/services.
  • Maintaining your account and providing support.
  • Personalizing content and advertising based on user preferences.
  • Complying with legal, tax, or accounting requirements.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We take robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data under specific conditions.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or submit a complaint, please contact our Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights as outlined above, please contact us:

  • Email: [email protected]
  • Address: Desert Safari Dubai Packages, Privacy Team, [Your Address]